INSIDE RETAIL x GLORY Asia Pacific Consumer Experience Survey | Unlock the Secrets to Exceptional In-Store Experiences

What truly makes an in-store shopping experience exceptional? Our latest survey uncovers the key factors — speed, convenience, service quality, personalisation, and more — that shape consumer preferences and influence purchasing behaviour. From checkout frustrations to impulse buying habits, this report provides data-driven insights into what keeps customers coming back.

Discover how technology bridges the gap between online and offline retail, the impact of self-service solutions, and country-specific trends across APAC. Don’t miss out on exclusive findings that can help retailers enhance satisfaction, loyalty, and revenue.

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